The Repair Room – Northampton England
Founded in 1829, Tricker’s is proudly the oldest established shoemaker in Britain. Still owned by its founding family, the brand’s commitment to making shoes and boots of outstanding quality remains wholeheartedly consistent. Tricker’s footwear is made entirely from start to finish at its Northampton factory and, whilst manufacturing processes have changed over time, its craftspeople continue to follow the traditional techniques.
There are 250 individual processes in the making of a pair of Tricker’s country boots and they each take a total of eight weeks to manufacture.
The Goodyear-Welt construction of Tricker’s shoes provides the best in comfort, support, and wearability. This construction is designed to allow rebuilding, but the process requires the utmost in skilful craftsmanship and shoemaking experience.
The current importance of repairing instead of replacing feels even more crucial than ever. We are proud of our factory repair service. Your treasured Tricker’s shoes will receive an expert rebuilding including all necessary repairs, using the original materials and carefully hand worked on the original wooden lasts.
Tricker’s overhauls about 100 pairs of shoes and boots a month.
Before and After
Tricker’s repairs department regularly restores shoes and boots that are more than 20 years old. We can almost always bring them back to life.
Provided the upper is still in one piece, we can attach it to a brand-new sole and welt so that it is as good as new (although many of our customers are very particular in asking us not to restore the uppers too much).
When you damage a pair of shoes, it can be easy to think that they are beyond salvation, but this is often not the case. Our team of experienced shoemakers can help reinvigorate worn or damaged Tricker’s footwear.
Shoes with Goodyear welt construction in particular are relatively easy to repair, and the beauty is that the cost of doing so is often a fraction of that of a new pair of shoes of similar quality.
When the time comes, and your beloved Tricker’s have seen better days, you can send them back to us and we'll restore them to their former glory (or bring them back to life).
But why repair? Our customers do not necessarily need to repair their shoes to save money. But many of them do repair, nonetheless. And an increasing number of customers are bringing back the pairs they bought years ago, for repair.
Waiting for Repair
When your favourite pair has been worn to the point that your soles start getting noticeably thin and soft spots, don’t even think of throwing them away – it is simply time for an overhaul.
While most shoes sold today are not made to last for much more than a season or two, proper Northampton welted constructions can normally be re-soled a number of times, giving them the potential to last for decades.
The shoes will be stripped down, re-welted, re-corked, re-soled and re-heeled on the original last, and will come back polished and with a new leather sock.
Hand Stitching on a Bespoke Repair
Because every repair is different, we would ask you to contact us to request a
quote for the price for the work you require.
You can do this by calling our Head Office in Northampton during weekday working hours on +44 (0) 1604 630595 or by contacting us via email at repairs@trickers.com
Alternatively, you may prefer to call our Jermyn Street store on
+44 (0) 207 930 6395 or to email them at jermynstreet@trickers.com.
If you have a pair of Tricker’s shoes or boots that need tender, loving care, you have three options:
- You can return them to the place where you bought them and ask them to arrange the repair.
- You can return them to our Jermyn St store to arrange the repair.
TRICKER'S LONDON STORE
67 Jermyn Street
St James's
London
SW1Y 6NY
England
Contact Us: Here
Tel: +44 (0) 20 7930 6395
- Or you can send the shoes direct to our Head Office in Northampton, the address is below.
The Factory – Northampton England
TRICKER'S HEAD OFFICE
56-60 St Michael’s Road
Northampton
NN1 3JX
England
Contact Us: Here
Tel: +44 (0) 1604 630595
Please enclose a covering letter giving the address to which you would like us to return the shoes or boots, a telephone we can contact during working hours, an email address and details of the repair or new sole required. We will send an email to acknowledge receipt and to give you a repair reference number. We will ask for payment before returning your shoes to you. This can be arranged over the telephone by credit or debit card, or by bank transfer.
Our bespoke and repair prices per pair are inclusive of VAT, but not delivery costs or any local duties and taxes.
Long sole, heel and Welt £170
Long sole, heel, welt and remake (linings) £200
Reheel £90
HOW TO CARE FOR YOUR TRICKER'S
- Remove dirt or marks with a clean cloth.
- Use a neutral polishthen buff with another clean cloth.
- Use wax polish to weatherproof protection.
- Keep your footwear in their shoe bagsprovided to prevent damage.
- Use shoe treesto help maintain shape.
Please note, owing to the amount of care and attention that our craftsmen and women give to your shoes and boots and also depending on their workload, you should allow at least eight weeks for a repair.
Thank you.